Thanks for the response. We do not have other notes. I even emailed the previous designer and he doesn’t recall what he did to make this print work. Others here really have no clue either only that they recall difficulty in printing the files and sometimes the colors not looking the same from print to print (hood versus side of vehicle prints for example).
We’re using the 3M-10 setting which is 8 passes, bi-directional on a mimaki jv3. I did check in the preflight area but do not see the saturation option anywhere. The files are saved with RGB1998 colors as a TIF. I am hoping that finding the saturation setting is all that is needed here…