This past week I purchased a brand new ColorEyes monitor calibration system from Chromix. When my new calibration system arrived, the monitor calibrator, an Xrite DTP94 with a ColorEyes logo on top, had several scratches on the body and the immediate area surrounding the sensor. The sensor itself is not scratched and the device seems to work fine.
Has anyone else received a scratched ColorEyes DTP94 calibrator? If so, what did you do about it?
I’m not happy with paying top dollar for a product and then seeing several scartches on the product. I’ve spoken with Chromix and the conclusion is that the scratches are simply the result of ColorEyes/Intergrated Color testing the Xrite calibrator. This doesn’t seem right.?