I work for the U.S. Army in Germany and registered and paid for your services to have a profile made for my Epson 2200 printer. However, I can not figure out how to obtain the target to print. I wrote a message early this morning German time to the help email address but have not received a reply. I am anxious to print the target in order I can mail it which will take several days for you to receive. Would you please check my account and inform me what is wrong or provide instructions to me how to proceed, please. Also, when I make the test print, besides turning off color management, are there any other special settings I should set to assure optimum printing for the test target? I use Windows XP and Photoshop CS3 if that makes any difference. Your prompt attention in this matter will be appreciated. Thanking you in advance.