Does anone with experience with the i1iO (original version) have any idea why my device might be stopping mid-scan? It seems to read about 80 patches and then stop. I’ve tried scanning several targets I have lying around but it’s always the same result.
I’m using MeasureTool from the ProfileMaker Pro suite. I’m running it on my Windows 7 laptop (64-bit) and the device is connected directly to the computer over USB.
When it stops scanning, the “Measurement” window stops responding and if I try to click away from this window, the MeasureTool window then shows as “Not Responding”. The funny thing is, if I disconnect the USB cable from the iO, MeasureTool gives an error: “Communication problem. (Error 20309)” as if it’s still communicating with the iO (or i1 I suppose)
I’ve contacted Xrite support but haven’t heard back yet… I’m hoping they come up with something!
I’m going to try to install MeasureTool on my Mac and try that instead… I’ll let you know how it goes.