At 3:18 PM -0800 12/20/05, andrewrodney wrote:
I see Steve has responded to your posts on Galbraith (I lurk but dont post anymore).
As someone that does tech support and Q&E/beta coordinator for a few Photoshop plug-ins (PhotoKit) that Ill admit are super simple compared to ColorThink (and I assume Pro), I might suggest Steve open up the beta a bit more and consider using SoloBug for his sites to log reports.
I’m not familiar with this system, I’ll have to take a look.
It runs Mac and PC, its super easy to use and its great for tracking bugs as well as each users individual system info. Our engineer set this all up so I dont know the cost but if we can afford it, anyone can . It really is a great tool that also allows us to track (internally) the submitted bugs via a web site so theres some checks and balances in what gets fixed and when.
EVERY piece of software on the planet has bugs. Finding the big ugly ones is key. Its hard to get really good beta testers (some just want free stuff) but every now and then, you run across someone like John here (31 bugs!) that makes it all worthwhile. Some people are just really good at finding them, some are not.
indeed. thanks for the tip.
o Steve Upton CHROMiX www.chromix.com
o (hueman) 866.CHROMiX
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