CHROMiX

Monaco Gold scanner profile problem

I can’t get past the corner placement page when trying to build a profile in Monaco Gold. It always tells me there is a problem, the orientation or whatever is not right, and it won’t let me proceed.
It is all being done correctly. And other software I have works fine from the same target scans and reference files. I have a support ticket in, but I thought perhaps someone here might know the secret magic utterance…
Thanks,
Tyler